Return and Refund Policy
Because every system is built to order specifically for your vehicle, our return policy works differently than off-the-shelf retail.
Cancellations
You can cancel and receive a full refund if production hasn't started yet. Once fabrication has begun, the order can no longer be cancelled, since materials and labor are already committed to your specific vehicle.
Defects & Manufacturing Errors
If your system arrives damaged, defective, or doesn't match what you ordered due to our error, contact us within 7 days of delivery with photos or video. We'll cover the cost of a replacement or repair. This does not affect your statutory rights.
Fitment Issues
Because each system is custom-built to the chassis and VIN you provide at checkout, we're not able to accept returns for fitment issues caused by incorrect information submitted by the customer. Please confirm your chassis code before ordering — message us on WhatsApp if you're unsure.
Warranty
Our systems are covered against manufacturing defects (welds, material failure, valve electronics) for 12 months from delivery. Normal wear, road damage, improper installation, or modification voids this coverage.
How to Start a Claim
Message us on WhatsApp with your order number, photos or video of the issue, and a description. We'll respond within 24–48 hours with next steps.
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